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Policy Agreement
Client Agreement Form As a Throw Me A Bone Inc. client, I understand that: 1) The commissioning of Throw Me A Bone Inc., by me, to carry out dog walking, cat visits, overnight care, training, grooming, play sessions, veterinary care, or any other pet care service offered, whether verbally or in writing, constitutes acceptance of these terms of business. 2) I agree to pay for any veterinary bills, no matter how they are incurred, whilst my pet is in the care of Throw Me A Bone Inc. 3) I am responsible for ensuring that my pet's vaccinations are up to date, including flea and worm control, and that I can provide supporting documentation if required. I understand that a failure to produce supporting documents upon request will result in immediate termination of contract. 4) I understand that Throw Me A Bone Inc. will care for my pet as I would, and whilst they will make every effort to ensure my pet is well looked after in my absence, Throw Me A Bone Inc. cannot be held liable for any loss, injury or death to my pet either inside or outside of the home whilst in their care. 5) I am responsible and fully liable for any animal behavior by my pet that may result in injury to my pet, other pets, the dog walker/sitter, or other people. I accept full responsibility for the cost of any medical attention that may be required as a result of my pet's behavior. 6) I am responsible for supplying a non-retractable leash, proper harness/collar with identification tags, waste bags, and any other necessary supplies that will be needed to provide proper care for my pet. 7) I will provide a set of keys and give Throw Me A Bone Inc. permission to access my apartment. 8) I must provide emergency contact information for people not traveling with me or for people who will pick up my dog in the event of an emergency. 9) Upon registering my online account, I agree to provide a valid credit/debit card number in the billing section of my profile before any services are to be rendered. 10) I understand that my credit/debit card will be automatically charged for any outstanding balances and/or to renew pre-paid discounted packages. 11) Payment for all pre-paid discounted packages is due in full at the start of each new cycle. Packages expire after 6 months from the last service date. 12) All discounted packages are NON-REFUNDABLE. 13) Payment for all other pet care services provided by Throw Me A Bone Inc. is due within (5) days of being invoiced and that a $25 fee will be added to all balances that are not paid by the posted due date. 14) Cancellations for dog walking and pet sitting services must be made at least 12 hours in advance to avoid being charged for the full amount of the service. Cancellations for all other services (ie. training, grooming, overnight care, & veterinary care) must be made at least 24 hours in advance to avoid being charged for the full amount of the service. 15) Overnight care is charged by the 24 hour period, includes 3 relief walks, and involves a Throw Me A Bone Inc. sitter staying in my home with my pet. I understand that overnight services should be booked a week in advance and cancellations should be made 48 hours in advance to avoid charges. 16) ALL service requests & cancellation requests must be made online by logging into my account, and not by texting or emailing to my dog walker, or Throw Me A Bone Inc. management. Only those requests that are made online can be confirmed and guaranteed. 17) ALL services provided on weekends and holidays will incur an additional $10 fee. 18) Throw Me A Bone Inc. reserves the right to cancel or reduce the duration of services due to inclement weather, and that refunds will not be issued due to such circumstances. 19) Throw Me A Bone Inc. reserves the right to change walkers/sitters without prior notice, but will make every effort to provide notice and receive consent. 20) Throw Me A Bone Inc. reserves the right to use any photograph/video of my pet(s), taken by their staff, without my expressed written permission. The photographs/videos will only be identified using first names and with no personal identifying information. 21) By signing below I agree to the terms and conditions as presented here on this form. Daycare Waiver and Release Form I understand that I am solely responsible for any harm caused to or by my dog(s) while my dog(s) is/are the care of Throw Me A Bone Inc. I also understand and agree that in admitting my dog(s), Throw Me A Bone Inc. has relied upon my representation that my dog(s) is/are in good health and have not harmed, shown aggression or threatening behavior towards any person or animal at any time. I further understand that due to the way dogs interact and play with one another, injuries such as, but not limited to, cuts, nips, scratches and illnesses can occur even though the dogs are supervised. While my dog(s) is/are in the care of Throw Me A Bone Inc., if I am unreachable in the event of an emergency, I hereby authorize Throw Me A Bone Inc., its agents, employees and/or representatives to seek immediate veterinary care for my dog(s). I understand that all costs in connection with veterinary, medical or other treatment, shall be my sole responsibility. I hereby release and agree to hold harmless Throw Me A Bone Inc., its owners, directors, officers, members, employees and agents from any and all liability, claims, suits, actions, loss, injury or damage of any nature or kind, or for any liability, claims, suits, actions, loss, injury or damage which I or my dog(s) may sustain or which may be caused in any way by my dog(s). I specifically, without limitation, agree to fully indemnify Throw Me A Bone Inc. for any and all such liability, claims, suits, actions, losses, injury or damage. I specifically agree to indemnify and hold harmless Throw Me A Bone Inc. as to any loss, cost, claim, injury, damage or liability, sustained or incurred which is caused by an act or omission, whether negligent, intentional or otherwise, of an employee, representative, or agent of Throw Me A Bone Inc. I understand that if my dog(s) display aggressive, harmful or nuisance behaviors, for the safety of other dogs and the employees of Throw Me A Bone Inc., that my dog may be corrected and/or confined to a separate holding area until he/she can be picked up. Throw Me A Bone Inc. reserves the right to permanently remove any dog at any time and refuse admittance to any dog(s) which do not meet the health and temperament requirements which include, but are not limited to inoculations for distemper, bordetella, rabies and flea and heartworm prevention. I agree to pay all charges incurred by the services I or my dog(s) receives while in the care of Throw Me A Bone Inc. If I should not return for my dog, Throw Me A Bone Inc. will make every attempt to contact me. If my dog is not picked up by close of business, a late fee will be assessed and/or my dog will be boarded overnight. If after (7) days of no contact from the owner, Throw Me A Bone Inc. will consider the animal(s) abandoned and will re-home the animal(s). I additionally give consent for my dog to be photographed while in the facilities at Throw Me A Bone Inc. I agree to give Throw Me A Bone Inc. permission to use my dog's image on promotional materials, which may include its website and/or social media accounts. I certify that I have made full disclosure and have read, understand and accept the terms, conditions and statements in this agreement. Furthermore I acknowledge that this agreement shall be effective and binding upon parties.
By clicking "Submit" you are confirming your acceptance of these policies.
